FAQ
1. Where is MrAlpha based? MrAlpha is proudly headquartered in Albuquerque, New Mexico, where our journey began in 2024.
2. What makes MrAlpha products different? At MrAlpha, we're committed to crafting high-quality grooming essentials using the finest ingredients. Our products are designed to deliver exceptional results while promoting healthy skin and hair.
3. Are MrAlpha products suitable for all skin types? Yes, our products are formulated to be gentle and effective for all skin types, including sensitive skin.
4. Are MrAlpha products tested on animals? No, we are proud to say that MrAlpha products are cruelty-free. We do not test any of our products on animals.
5. How can I contact MrAlpha's customer service team? You can reach our customer service team by emailing support@mralpha.com. We're here to assist you with any questions or concerns you may have.
6. Do you offer international shipping? Yes, we offer international shipping to select countries. You can check if we ship to your location during the checkout process.
7. What is MrAlpha's return policy? We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact our customer service team within 30 days of receiving your order for assistance with returns or exchanges.
8. Are MrAlpha products environmentally friendly? Yes, we are committed to sustainability and minimizing our environmental impact. Our packaging is made from recyclable materials, and we strive to use eco-friendly practices throughout our supply chain.
9. How can I stay updated on new product releases and promotions? To stay informed about the latest news, product releases, and promotions, you can sign up for our newsletter on our website or follow us on social media (@mralpha).
10. Can I purchase MrAlpha products in stores? Currently, MrAlpha products are available exclusively online through our website. We're continually expanding, so stay tuned for updates on retail partnerships in the future.
If you have any other questions or concerns, please don't hesitate to contact us. We're here to help!